Meet the team

Sylvia Peters

Director/Owner

Sylia Peters - Director/Owner

Sylvia is the Registered Person licensed with Care Quality Commission (CQC) for both Tylecote Residential Home and Haven Support Services. Sylvia holds the RNMH qualification. She has worked with people with Learning Disabilities for many years and has had a wide range of Senior Management experience both within Health Services, Social Services Departments and in the Private Sector.

Nicola Buczynski - Operations Manager

Nichola Buczynski

Operations Manager

Nichola has been employed by Haven Group for 14 years and is the Registered Manager licensed with Care Quality Commission (CQC) for Haven Support Services and the Operations Manager for the whole of Haven Group. Nichola provides Day-to-Day Management. Nichola is an experienced Manager with over 12 year’s experience as a Registered Manager with the Care Quality Commission. Nichola holds a NVQ level 3 & 4 in Care and level 4 Registered Managers Award, A1 Assessors Award and a Professional Certificate in Managing Health & Social Care from Open University.

Mrs Julie Holman

Registered Manager

Julie Holman - Registered Manager

Julie has been employed by Haven Group for over 13 years she is the Registered Manager licensed with Care Quality Commission (CQC) for Tylecote Residential Home. Julie has achieved her NVQ level 4 Registered Managers Award and has 6 years experience as a Registered Manager.

Susan Donaldson - Company Secretary

Mrs Susan Donaldson

Company Secretary

Sue has been employed by Haven Group for 9 years as the companies secretary. Having spent a number of years as an NHS secretary then went onto working for a local builder and later trained as a Mortgage adviser. Sue returned to PA and office Manager for a local Solicitors firm and then came to work at Haven Group as the Company Secretary in 2006.

Haven Support Services

  • Assistant Manager- Miss Dawn Brown
  • Senior Care Assistant- Mr Michael Shepherd
  • Senior Care Assistant-Mr Jonathan Orr
  • Senior Care Assistant-Miss Naomi Fletcher